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Return Policy

A company Return Authorization Form is required for all returns. To obtain one, submit return form or contact your sales representatives or send an email to info@melodyapparel.com. You may also reach us at 213-622-0024. 

Requests for returns must be made within 3 days upon receipt of the goods. Returns are only allowed for unworn merchandise in their original packaging, with hangers, polybags, garment tapes, and hang tags attached.  

For damaged goods or shipment errors, we will take care of the costs for return shipping and for shipping the replacements.

Returns Processing

A merchandise exchange, refund check or store credit will be issued to authorized returns. Please allow 3-5 business days from receipt of the returned merchandise to process the refund or store credit. Your sales representative will inform you of the status of your exchange or refund.